ChatIntro Support

Welcome to the ChatIntro Support Center. We’re here to help you make the most of your experience and answer any questions you may have.

Whether you need assistance with creating introductions, updating your profile, or troubleshooting issues, you’ll find resources and ways to get in touch below.

 

 

Frequently Asked Questions

How do I create an introduction?

1. Open the app and tap “New Introduction.”
    

2. Select two people you’d like to connect.
    

3. Use the AI Intro Generator or write your own message.
    

4. Review and send the introduction.
    

How does the AI Intro Generator work?
When you create an introduction, simply tap “Generate Intro.” The AI will draft a clear, friendly message you can edit before sending.

How do I edit my profile?
Go to the “Profile” tab and tap “Edit.” You can update your name, photo, bio, and other details.

What is the leaderboard?
The leaderboard highlights the top connectors in the community—users who have created the most introductions.

Is my information secure?
Yes. We use encryption and industry-standard security practices to keep your messages and profile data safe. You can learn more in our Privacy Policy.

 

Need Help?

If you can’t find what you’re looking for or are experiencing technical issues, our support team is ready to help.

Contact Support:

• 📧 Email: support@chatintro.com
   

• 🕒 Support Hours: Monday–Friday, 9 AM – 6 PM EST
   

We aim to respond to all inquiries within 1 business day.

 

Feedback and Feature Requests

ChatIntro is currently in beta, and your feedback helps us improve. If you have ideas, suggestions, or would like to report a bug, please reach out—we’d love to hear from you.

Submit feedback via email or use the in-app “Send Feedback” option.

 

Thank you for being part of the ChatIntro community!